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Our History

In 1998, Jinan Kinghawk Technology Co,.Ltd established.

In 2004, set up domestic branches nationwide

In 2006, get quality management system certification ISO 9001 and ISO 13485. 

In 2007, get CE certification.

In 2008, attend medical Fair Mumbai, ARAB health fair Dubai, and 60th China International Medical Equipment Fair (CMEF).

In 2009, attend medical Fair New Delhi and 61st and 62nd China International Medical Equipment Fair (CMEF).

In 2010, start “Kinghawk” brand-based construction, and gain the CFDA/FSC (Free Sale Certificate, approved by China FDA). Attend 63rd and 64th China International Medical Equipment Fair (CMEF).

In 2011, attend 65th and 66th China International Medical Equipment Fair (CMEF).

In 2012, attend 67th and 68th China International Medical Equipment Fair (CMEF).

In 2013, attend 70th China International Medical Equipment Fair (CMEF).

In 2014, attend 71th China International Medical Equipment Fair (CMEF).

In 2015, attend the hospital fair Indonesia, FIME USA, and 73rd China International Medical

Equipment Fair (CMEF).

In 2016, set up office in India, and successfully develop fluorescence immunoassay analyzer (New product). Attend ARAB health fair Dubai and medical Fair Mumbai.

In 2017, attend medical fair Chennai, Medi-Pharm fair Vietnam and 78th China International Medical Equipment Fair (CMEF).

In 2018, Kinghawk 20th Anniversary. Attend medical Fair Mumbai and 79th China International Medical Equipment Fair (CMEF).

 

Our Factory

Founded in 1998, Jinan Kinghawk Technology Co, Ltd is professional in developing, manufacturing, marketing and servicing of clinical laboratory instruments. And now Kinghawk is one of the largest suppliers in China.

Kinghawk now has more than 160 employees and we have distribution network and after-sales service system in over 20 capital cities including Beijing, Shenzhen, Shenyang, Xi'an, Wuhan, Chengdu, Guangzhou, Fuzhou, Wulumuqi, oversea office( India and Philippines )etc. With wide products range, competitive price, reliable quality and perfect after-sales service, we have won good reputation from the customers.

Our mission is to be one-stop manufacturer for primary clinical laboratory solutions with high performance and satisfactory service.

We are looking for foreign partners who are interested in distributing our products or OEM cooperation.

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Our Product


We have 10 product lines covering over 20 kinds of products. Our main products include: fully-auto biochemistry analyzer, semi-auto biochemistry analyzer, automatic hematology analyzer, coagulometer, electrolyte analyzer, urine analyzer and urine strips, etc. To satisfy the customers need, we launch 2 new products per year.

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Our Certificate


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Production Market


Our products have been exported to more than 30 countries, including India, Pakistan, Indonesia, UAE, Saudi Arabia, Bangladesh, Philippines, Myanmar, Nepal, Vietnam, Malaysia, Thailand, Austria, Brazil, Peru, Egypt,Nigeria, Kenya, Zambia, Tanzania, Zimbabwe, Ghana, Cameroon, etc.

 

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Our Service

Warranty Policy

We warrants to the distributor that our products(Instruments only, accessories and consumables not included) has 12 months warranty period, calculated from the factory shipment date. Our obligation under this warranty is limited to Repairing, at our company's option, any part which upon our company's examination proves defective.

Following cases are not included in Warranty:

-Any damage results from improper storage, transport, misused or by accident.

-Any problems caused during repairing or maintenance by anyone else not from Kinghawk or Kinghawk’s authorized organization.

-Any situation where the original Kinghawk serial number label or product identification markings have been changed or removed.

-Consumable materials, including but not limited to sample cup, printing paper and other disposable or one-off materials.


Technical Training

We provide free service training to the technical personnel from the distributors with respect to the products, and we will further provide technical assistance via E-mail, Telephone, Fax, Skype, Wechat or WhatsApp. The training should be performed at our factory/office in Jinan,China.

 

Technical Support

If any of the products fail to function or if any of service assistance you believe necessary, please contact our service engineer. Meanwhile, please also keep contact with our Sales Representative, who can follow up the issue as well.

For after-sale service, we provide technical supports via E-mail, Telephone, Fax, Skype, Wechat or WhatsApp.

 

Technical Feedback

While reporting the issue, please specify following information:

1. Product name, Model name and complete description of the trouble, better with related photos
2. The Serial Number (S/N) of your product/instrument
3. The complete name, address and phone number of your company
4. For parts order, the required spare or replacement part number(s)

 

Contact Info

Jinan Kinghawk Technology Co., Ltd.

No.205, E South Building, Environmental Protection Technology Park,

Jinan, Shandong, China

Post code: 250101

Tel: 0086 531 8970 2821/2/3 (Monday to Friday, 08:30-17:00, Beijing time)

Mobile: 0086 188 0531 8980 (for urgent case)

E-mail: service@kinghawktech.com

 

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